Frequently Asked Questions
What is Empire Park?
Empire Park is a multi-family townhome community managed by Midwest Property Management, offering spacious 2-bedroom and 3-bedroom character townhomes in South Edmonton.
Where is Empire Park located?
Empire Park is located at 4404 107A Street NW, Edmonton, AB T6H 5T3, situated in the Empire Park/Pleasantview neighborhood with direct access to Southgate Centre, Southgate LRT Station, and Whitemud Drive.
Who manages Empire Park?
Empire Park is professionally managed by Midwest Property Management, providing dedicated on-site leasing, responsive maintenance services, and comprehensive resident care.
What floor plan layouts and suite types are available at Empire Park?
Empire Park offers 2-bedroom and 3-bedroom townhome layouts (ranging from approximately 950 sq ft to 1,150 sq ft) complete with private fenced yards and full unfinished basements.
What amenities and features are included at Empire Park?
Features include private fenced yards, full basements, in-suite washer/dryer hookups (or included appliances), energized surface parking, dishwashers, and 24/7 on-call emergency maintenance support.
How do I apply for a townhome at Empire Park?
Applications can be completed online through the Empire Park leasing portal or by contacting the on-site Midwest Property Management leasing office directly.
How long does the rental application process take?
Most rental applications are reviewed and processed within 1 to 2 business days once all required supporting documentation is submitted.
What documentation is required to apply?
Applicants must provide valid government-issued photo ID, proof of income (recent pay stubs or employment verification letter), and standard previous rental references.
Can newcomers or students apply to rent at Empire Park?
Yes. Applications from newcomers to Canada and post-secondary students (attending University of Alberta South Campus, NAIT, or MacEwan) are welcomed with alternative documentation or a qualified guarantor.
Is there an application fee at Empire Park?
No. There is no fee required to submit a rental application for Empire Park.
When is rent due and how do I pay?
Rent is due on the 1st of each month and can be paid online via pre-authorized debit (PAD), Interac debit, or credit card through the Empire Park Resident Payment Portal
Is parking included with rent at Empire Park?
Yes. One assigned energized parking stall is included with each townhome rental. Additional stall availability can be coordinated directly through the leasing office.
Is a security deposit required?
Yes. A standard security deposit is required prior to move-in and is outlined directly in the lease agreement.
What utilities are included in the monthly rent?
Utility inclusions vary based on the lease term and suite. Specific utility responsibilities are detailed in your standard lease agreement.
Are pets allowed at Empire Park?
Yes. Empire Park is a cat-friendly community that permits up to 2 indoor cats per townhome with landlord approval.
What is the pet fee for cats at Empire Park?
A $250 one-time, non-refundable pet fee applies for approved indoor cats.
Are dogs permitted at Empire Park?
No. Empire Park permits indoor cats only. Dogs are not permitted at this property. Assistance and service animals are accommodated in accordance with local regulations.
How do I submit a maintenance request at Empire Park?
Maintenance requests can be submitted 24/7 directly through the Empire Park Maintenance Portal or by contacting the on-site management team.
How are after-hours maintenance emergencies handled?
Empire Park provides 24/7 emergency maintenance support for urgent issues such as heating failure during winter, major water leaks, electrical hazards, or structural concerns.
Is tenant insurance mandatory at Empire Park?
Yes. All residents are required to provide proof of active tenant insurance (including personal liability and contents coverage) prior to receiving keys on move-in day.
Is smoking permitted at Empire Park?
Empire Park operates as a non-smoking community to promote clean air and safety for all residents.
What transit and neighborhood amenities are nearby?
Empire Park is located minutes from Southgate LRT Station, major transit bus routes, Southgate Centre mall, Whitemud Crossing, and several neighborhood parks and schools.